Scope of services

PHASE I – PROJECT REPORT & STRATEGY

A. Detailed Project Report (DPR)

Including but not limited to:

Hospital concept development

Market and competitive analysis Department planning

Bed allocation strategy

Revenue model

Operational projections

Financial feasibility

ROI projections

Staffing model

Equipment planning

IT ecosystem planning

Infrastructure recommendations

Risk assessment

B. Regulatory & Structuring Consultancy Guidance for hospital operational licensing Advisory support for statutory approvals Guidance for conversion/restructuring into Private Limited Company if required Equity participation structuring advisory

TPA empanelment guidance NABH preparation advisory

C. Operational Commencement Consultancy Recruitment planning

HR structure

SOP framework

Vendor identification support

Doctor onboarding support

OPD launch planning

Branding and launch strategy

Digital systems implementation guidance Patient workflow planning

D. Technology & Digital Ecosystem Consultancy HIS/EMR planning

IT infrastructure planning

CRM setup guidance

Telemedicine ecosystem planning

Digital marketing framework CCTV & command center planning

Website & patient engagement strategy

3. PHASE II – TWO YEAR GROWTH CONSULTANCY

The Consultant shall provide strategic and operational consultancy for a period of twenty-four (24) months from commencement of hospital operations. Scope shall include:

A. Business Growth Strategy Occupancy growth planning Department expansion strategy Revenue optimization Referral network development GP engagement strategy Corporate tie-up guidance Health camp programs

B. Marketing & Brand Development Hospital branding support Digital marketing strategy Social media guidance Community outreach planning Healthcare event planning

C. Operational Monitoring Monthly performance reviews Department-wise analysis Cost optimization guidance Quality improvement advisory Patient experience enhancement

D. Clinical & Administrative Advisory Recruitment guidance Consultant engagement strategy Operational SOP enhancement ICU and specialty department planning Process improvement recommendations

E. Digital Transformation Support HIS optimization

CRM optimization

Telemedicine integration

Analytics dashboard guidance

Automation recommendations

4. CONSULTANCY PERIOD Phase Duration DPR & Pre-Operational Consultancy ___ Months Growth Consultancy 24 Months Total Agreement Duration: ___ Months